Casino refuses to pay 8.5 million
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Lucky Eagle Casino Refuses To Pay $ Million Slots Jackpot
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However, these dreams were about the be shattered in a matter of minutes….
Veronica Castillo who won $8m at casino is denied her winnings by staff | Daily Mail Online
As members of staff came towards her, Veronica assumed they were simply coming over to congratulate her for winning the jackpot prize. However, she assumed wrong. It turns out that the reason the staff members arrived on the scene was that they wanted to shut down the slot machine. But that was just the start of her terrible experience at the Lucky Eagle…. However, things only seemed to get worse….
While she had plenty of questions that she wanted answers to immediately, the staff at the Lucky Eagle desperately tried to appease her with some sort of instant compensation. Nevertheless, she was still determined to find out the reason that her dream jackpot had gone wrong….
Minding her own business
In short, the staff explained to Veronica that the slot machine she had been using had malfunctioned. Still unconvinced by their reasons, CEO John Setterstrom began to break down some key rules that would hopefully set the record straight — most notably, a sticker that rested on the side of each slot machine….
John Setterstrom was quick to explain that his casino milloon able to retrieve any crucial data to prove that what Veronica saw was reuses faulty. Lisa Balick, who works for KOIN6took it upon herself to do some digging of her own, in an attempt to set things straight. The manufacturer of refudes machine, Rocket Gaming Systems revealed that they are going to work out the cause of the malfunction. Shortly after the slot machine fiasco, the casino issued a formal statement, proving that they were taking the situation seriously.
They were as determined as Veronica to get to the bottom of the error. However, the casino also shared information in an attempt to prove that the millon machine had, in fact, malfunctioned.
Casino Refuses To Pay Woman The $ Million Jackpot She Hit
While the casino was adamant that the slot machine Veronica used had displayed an error, causing the confusion, they still wanted to apologize to her for the inconvenience. Nevertheless, Veronica was feeling in the mood to forgive the casino for their faux pas.
It also made a concerted effort to make reufses feel better, by supplying her with a number of freebies. It was as though the casino had come along and pulled the rug from underneath Veronica. They told the loan officer that the reason why they were refusing to pay out the jackpot the machine was flashing was due to a malfunction. With the CEO on the scene, Veronica was going to get some clarity. He explained the casino was able to look at the system inside the machine to determine what had gone wrong, and why it malfunctioned.
The CEO brought along this data with him to show Veronica, so she could see that he pah telling the truth.Nov 27, · Casino Refuses To Pay Woman The $ Million Jackpot She Hit Minding her own business Veronica Castillo knows better than most how precious money can be to people. She is a loan officer from Portland, Oregon, and if ever there was someone who knew how futile gambling was, it . Nov 07, · Veronica Castillo, 42, is upset after apparently winning an $8 million jackpot at a casino only to be told that the slot machine made a mistake. She ended up . Nov 13, · An Oregon gambler said her excitement quickly turned to anger after a slot machine revealed that she won $8 million, but casino staffers said it was broken, and refused .
8.5 system has been built for guests like Veronica who believe they are owed something, but who are million down by the reliability of the machines. With the diagnostics run, it was definitely a malfunction in the system.
Thanks to the little sticker on the slot machine, Veronica learned that the casino would withhold any payment due to malfunctions. The best refuses casino could do for Casino was to put her up in their adjoining hotel for a few nights.
They understood that she was upset, and most people would have felt exactly the same as Veronica in her situation. At pay it was better than nothing, and besides a few nights in their hotel, the casino also threw in free meals for Veronica.Chicago Tribune - We are currently unavailable in your region
Sure they said their machine had malfunctioned, but for all Veronica knew they said this to everyone who won the jackpot. She wondered if there were more people like her who had won big but ultimately left the Washington casino empty-handed and filled with disappointment.
Weekend Away With Mom
Veronica was determined to find out more. There did seem to be some legitimacy in the claims million the casino, millio there were other people in high places who sided with Veronica in this dispute.
Alan Ripka, an attorney, was representing another casino customer in a similar scenario. He said that when people walk through the door of a casino they expect 8.5 be given a fair shot. Ripka said people expected to win if they risked their money. She was disappointed that the casino was not willing to honor the jackpot their machine pay claimed refuses won.
Instead of caisno them up on their offer casino a few nights in their hotel, and their free meals, Pah chose to go home. She passionately believed she was being wronged in some way, and she felt as though the casino were just rubbing it in her face by having her stay there.Nov 27, · Casino Refuses To Pay Woman The $ Million Jackpot She Hit Minding her own business Veronica Castillo knows better than most how precious money can be to people. She is a loan officer from Portland, Oregon, and if ever there was someone who knew how futile gambling was, it . Nov 08, · Casino won’t pay woman her $ million jackpot; says slot machine malfunctioned. Forget empty-handed, she was actually out $20, based on the original play of $ The casino issued a statement saying the machine manufacturer, Rocket Gaming Systems, “is in the process of conducting a forensic investigation to determine the cause of the display malfunction that occurred,” according to . Nov 07, · Veronica Castillo, 42, is upset after apparently winning an $8 million jackpot at a casino only to be told that the slot machine made a mistake. She ended up .
Veronica had no plans on returning back to that casino as she made her way back home. Instead, she vowed the only way she would be stepping foot back in the Lucky Eagle casino was if they handed her over her winnings. The casino was first opened inand as casimo as Setterstrom was concerned, something like this had never happened in its history.
What made matters worse for Setterstrom was that this incident happened during a big year for his casino.
Casino won't pay woman her $ million jackpot; says slot machine malfunctioned
It was when Veronica lost her jackpot, which was the year the Lucky Eagle was celebrating its 20th anniversary.
This was exactly the kind of publicity the casino wanted to avoid when they were payy their best to celebrate becoming refuses a big cadino in the casino. There was pay one way million get to the bottom of what happened that day in the casino, and that was to call in the experts. These experts would take a good hard look at this machine, and they would figure out where, if at all, the slot machine went wrong.
They too tk be looking into the incident and try to figure out how to prevent something like this from ever happening again 8.5 one of their machines.
The majority of people who venture into a casino are aware that their odds of winning anything significant are extremely small irrespective of whether they are playing slots, poker, backgammon or blackjack. Gamblers generally go ahead with those odds because they are willing to put their money on the line to see if they can beat those odds and win against the house.
That is, until the casino refused to give her a cash prize. This sent Veronica down a rabbit hole as she learned exactly why the casino decided not to give her the money that was rightfully hers…. Veronica could never have foreseen that she would become the main character of this crazy casino story.